CITIZEN PARTICIPATION
The Autonomous Regional Corporation of the Sinú and San Jorge Valleys (CVS) provides the community with various communication channels to interact with us and share their concerns, suggestions, recommendations, complaints, and/or claims.
IN-PERSON CHANNEL
Mechanism:
Direct assistance to citizens
- Headquarters
6th Avenue, No. 61-25 B, Los Bongos
- Monday through Friday from
8:00 a.m. to 12:00 p.m. and from
2:00 p.m. to 6:00 p.m.
- Note:
Handles the receipt and filing of documents for users.
TELEPHONE CHANNEL
Mechanism:
Customer Service
- PBX (57 +604)
7890609
01 8000 91 4808
ELECTRONIC CHANNEL
Mechanism:
- cvs@cvs.gov.co
- Requests, Complaints, and Claims (PQR)
- www.cvs.gov.co
1. Participatory Planning and Budgeting
2. Participation, Problem Identification, and Needs Assessment
Participation in problem diagnosis and identification involves engaging citizens and stakeholders in the process of collecting and analyzing information to identify and explain the problems that directly or indirectly affect them, based on data, ideas, facts, experiences, and proposals related to the characterization of the situation at hand. This enables the identification of the issues and needs of the organization’s stakeholder groups. Understanding Problem Diagnosis and Identification
3. Public Inquiries
Channels for engagement: The Corporation provides the following engagement mechanisms to stakeholders and the general public:
TOLL-FREE HOTLINE: 01 8000 91 4808
4. Collaboration and Open Innovation
4.1 Consultation on Issues or Concerns
The Autonomous Corporation of the Sinú and San Jorge Valleys is making its various communication channels available to engage stakeholders on issues such as accountability, the development of the Institutional Action Plan, and program and project plans.
Email:cvs@cvs.gov.co
PQRS:https://cvs.gov.co/canales-de-atencion-pida-una-cita/
https://cvs.gov.co/preguntas-frecuentes/
http://sidcar.cvs.gov.co/Modulos/Buzon/RadicarPQR.aspx
4.2 Call for entries with the challenge
The Regional Autonomous Corporation of the Sinú and San Jorge Valleys (CVS), as part of its initiatives, is pleased to invite educational institutions in the municipality of Montería to participate in the contest “Circular Economy from the PRAE”, an initiative that seeks to highlight best practices related to the reuse and reduction of solid waste within the Projects
School Environmental Programs (PRAE).
4.3 Current challenges and report on the frequency of voting on solutions for each challenge
How to participate: Eacheducational institution must create a video (no longer than 3 minutes) showcasing the actions, ideas, strategies, or projects that promote the reduction and reuse of solid waste within the framework of the PRAE. The approach must be aligned with the principles of the circular economy.
Deadline for video submissions:September 1, 2025
4.4 Selected Proposal and Selection Criteria
Evaluation and Selection: Ajury of experts in circular economy issues will shortlist the best videos, taking into account criteria such as creativity, environmental impact, feasibility, and student participation. The finalist videos will be presented during the Circular Economy Forum, which will take place in the CVS auditorium on September 26, where the winners will be announced.
- Awards:
✓First place: Playgroundmade of plastic-coated wood.
✓Second place: Aneco-friendly spot and a visit to the green classroom at
CVS
✓Third place: Aneco-friendly spot.
This contest is an opportunity to highlight the commitment of these institutions
educational initiatives focused on environmental stewardship, innovation, and the development of a
environmentally responsible citizens.
Requirements for participation:
✓ Be an officially recognized educational institution in the municipality of Montería.
✓ Have an active or developing School Violence Prevention Program (PRAE) in place.
✓ Submit an original video (max. 3 minutes long) that demonstrates:
measures to manage and reduce solid waste,
student participation, coordination with the PRAE, and positive impact.
- Video features:
✓ Landscape format, minimum HD quality (720p).
✓ Maximum duration: 3 minutes.
✓ You can include images, interviews, testimonials, animations, or
stories.
✓ You must include the name of the institution, the project title, and the participants.
✓ One video per institution.
SELECTION PROCESS
- Assessment criteria:
✓Creativity and innovation: 25points
✓Environmental impact: 25points
✓Student participation: 20points
✓Relevance to the PRAE: 15points
✓Clarity of the message: 15points
- Key dates:
✓Deadline for video submissions:September19, 2025
✓Preliminary selection:September22–30
✓Panel discussion and awards ceremony:October24, 2025
- Video submission:
✓Subject:PRAEContest– [School Name]
4.5 Work Plan for Implementing the Designed Solution
Submission of videos for the “Circular Economy” contest
"from the PRAE": Aspart of efforts to strengthen the
environmental education and institutional commitment to promoting
sustainable practices, on September 1, 2025, the
official acceptance of the audiovisual products corresponding to the
Call for entries for the “Circular Economy through the PRAE” contest, an initiative that
aims to highlight and recognize educational experiences in the areas of
circular economy initiatives developed by educational institutions in the
the municipality of Montería.
At this stage of the contest, seven videos were submitted by various
educational communities, specifically from the following institutions:
– INEM Educational Institution – Nuevo Bosque
– Los Garzones School
– INEM Educational Institution – Montería
– Los Araujos School
– Santa Fe Educational Institution
– Guillermo Valencia Educational Institution
– Pueblo Bujo Educational Institution
Each audiovisual project demonstrates the efforts of teachers and students to
incorporate the principles of the circular economy into the project framework
School Environmental Programs (PRAE), showcasing practices related to reduction,
reuse and recycling of waste, innovation in educational processes
and raising environmental awareness within the academic community.
At the institutional level, the CVS, through this initiative, reaffirms its
commitment to promoting the circular economy starting with basic education and
on average, creating a situation that not only recognizes the efforts of the
participating institutions, but also helps to strengthen a
sustainable environmental culture in Montería.
Sending of reminder letters regarding the “Circular Economy” competition
"from the PRAE": Aspart of the planning and monitoring of the competition
“Circular Economy from the PRAE”: On September 1, 2025, the event was held
sent out reminder letters to educational institutions
officials from the municipality of Montería, via the official email channel
online. The goal of this initiative was to strengthen direct communication
with educational institutions, keeping in mind the specified dates
within the contest schedule and ensuring active participation and
timely response from the parties involved.
Delivery of plastic wood playground equipment to encourage
and promote the implementation of circular economy strategies in the
educational institutions in the municipality of Montería
- Price quote for furniture made from recycled plastic wood: For
The awards ceremony for the “Circular Economy through the PRAE” contest was held
a bidding process involving several amusement park suppliers
children's toys made from recycled plastic wood, with the aim of selecting
the most appropriate choice for the presentation of the first prize. In selecting
When selecting the supplier, criteria such as the time required for
manufacturing and delivery of the product, the inclusion of installation services, and
the total cost of the proposal, thereby ensuring an efficient procurement,
recycled plastic.
4.6 Information on developments or prototypes
Finally, the proposal for the Regional Circular Economy Conference was presented,
an academic and participatory event that will serve as the closing ceremony for the contest, and
where the awards ceremony for the outstanding initiatives will take place.
The purpose of this meeting is to highlight successful examples of
utilization of waste and promote the exchange of knowledge among
institutional stakeholders in the municipality of Montería.
5. Accountability
6. Social Control
Social Oversight is the right and duty of citizens to participate, either individually or through their organizations, social networks, and institutions, in monitoring public administration and its outcomes to ensure the proper use of public resources and assets. (Articles 60, 61, and 63 of Law 1757 of 2015).
Forms of social oversight: In accordance with the provisions of Article 63 of Law 1757 of 2015, social oversight may be exercised through citizen oversight committees, citizen audits, and citizen participation forums, as provided for, and through the exercise of constitutional rights aimed at monitoring public administration and its results.- Directory of Organizations
- Reports from the auditor or supervisor
- Directory of Trade Associations
- Annual Procurement Plan
- Management Report
- Evaluation of Activities
7. Comments and Responses to Comments
This section publishes comments and feedback from citizens and stakeholders, as well as the Corporation’s responses to proposed regulations.
which you can fill outhere